What should I do if Square is down for me?

Try a different payment method, since incidents usually hit one card network or local rail rather than all of them. Check whether the failure is at checkout or at settlement, because the two run on separate systems. Look for elevated decline rates in your dashboard rather than outright errors, which is how most payment incidents first appear. Do not retry a charge repeatedly, as duplicate attempts can succeed later and produce double billing.

Payments

Is Square down right now?

No, it’s up.

Square appears to be up and running normally.

checked 2026-09-19 02:54 UTC

responded in 197ms

HTTP 200

Over the last 7 days, Square has answered our automated checks with 100.00% availability and a typical response time of ~212 ms. The most recent outage began 2026-09-09 12:22 UTC and lasted 15m (severity: degraded).

Square provides in-person card readers, online checkout, and point-of-sale software for small businesses. Its offline mode blurs outages: card readers can keep accepting payments locally while the dashboard, reporting, and settlement are unreachable, so the impact is often on the merchant rather than the customer.

Is Square down for everyone or just you?

Our automated checks are reaching Square normally right now, and it answered our last one in 197ms. That makes any trouble you are hitting more likely to be local to your connection, account or network than a full outage, which usually means you can fix it from your end.

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Square response time (last 24h)

Last 24h

peak 587 ms

Square incident history (last 90 days)

JulAugSep

up
slow
down
no reading

All 18 recorded outages

7 of the incidents below were reported by Square on days we were not yet monitoring, so the timeline above leaves those days hatched rather than colouring them in.

Date	What happened	Duration	Severity
2026-09-09 12:22 UTC	Measured by our checks	15m	Degraded
2026-08-31 22:39 UTC	Measured by our checks	15m	Degraded
2026-08-24 03:15 UTC	Service DisruptionReported by Square	16m	Degraded
2026-08-19 23:19 UTC	Measured by our checks	40m	Down
2026-08-18 17:49 UTC	Chat Support Outage Reported by Square	2h 3m	Degraded
2026-08-15 04:48 UTC	Service DisruptionReported by Square	1h 3m	Degraded
2026-08-04 20:54 UTC	Dashboard DisruptionReported by Square	6d 4h	Degraded
2026-07-24 20:57 UTC	Delayed sales reporting data disruptionReported by Square	1h 6m	Degraded
2026-07-22 16:57 UTC	Payments DisruptionReported by Square	1d 8h	Degraded
2026-07-15 23:43 UTC	Payment DisruptionReported by Square	3h 11m	Degraded
2026-07-07 01:30 UTC	Phone Support: Higher Than Expected Wait TimesReported by Square	7d 1h	Degraded
2026-06-28 23:46 UTC	DoorDash DisruptionReported by Square	1h 36m	Degraded
2026-06-22 14:47 UTC	Service DisruptionReported by Square	29m	Degraded

Square uptime

100.00%
7 days: 100.00%
30 days: 99.96%
90 days

Measured since 2026-08-12. Windows reaching further back are averaged over the 39 days we watched, not the full period. Counts our own checks. Days Square reported an incident are coloured in the timeline above but do not change this figure.

What to do if Square is down for just you

Try a different payment method, since incidents usually hit one card network or local rail rather than all of them.
Check whether the failure is at checkout or at settlement, because the two run on separate systems.
Look for elevated decline rates in your dashboard rather than outright errors, which is how most payment incidents first appear.
Do not retry a charge repeatedly, as duplicate attempts can succeed later and produce double billing.

Frequently asked questions

Square appears to be up and running normally. Last checked 2026-09-19 02:54 UTC.

Square’s official status page

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