Pinecone outage history
33 recorded outages of an hour or longer. Shorter incidents appear on the service page but do not get a page of their own.
2026
15- Degraded1h 15m[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesReported by Pinecone
- Degraded4h 54m[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesReported by Pinecone
- Down4h 47m[Serverless][Azure][eastus2] 5xx errors on some requests for some indexesReported by Pinecone
- Degraded8h 22mSome initial queries to infrequently read namespaces incorrectly returning empty resultsReported by Pinecone
- Down3h 35m[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexesReported by Pinecone
- Degraded2h 44m[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeoutsReported by Pinecone
- Down1h 18m[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.Reported by Pinecone
- Down1h 1m[AWS][us-east-1] 5xx errors on read and write operations for some indexesReported by Pinecone
- Down1h 3m[GCP][europe-west4] Errors for upsert operations on some indexesReported by Pinecone
- Degraded1h 4m[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxyReported by Pinecone
- Down1h 10m[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexesReported by Pinecone
- Down2h 38m[GCP][us-central1][europe-west4] Errors on some read operationsReported by Pinecone
- Degraded11h 1m[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesReported by Pinecone
- Down3h 18m[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesReported by Pinecone
- Down1h 26mIntermittent unavailability across all environments for some indexesReported by Pinecone
2025
18- Down11h 22m[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexesReported by Pinecone
- Degraded5h 35mIncreased file processing time for AssistantReported by Pinecone
- Down2h 6m[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespacesReported by Pinecone
- Down1h 1m[Serverless][AWS][us-east-1] 5xx errors on some read path operationsReported by Pinecone
- Down1h 26m[Serverless][Azure][eastus2] 5xx errors on some read and write operationsReported by Pinecone
- Down2h 3mSome users may be unable to access the Pinecone web console. All API services remain fully operational.Reported by Pinecone
- Down3h 21m[Serverless][AWS][us-east-1] 5xx errors on some read and write operationsReported by Pinecone
- Down4h 30m[Serverless][AWS][us-west-2] 5xx errors on some read operationsReported by Pinecone
- Down1h 44m[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexesReported by Pinecone
- Down15h 14m[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesReported by Pinecone
- Degraded2h 13mConsole stuck loading after login for some usersReported by Pinecone
- Down1h 54m[Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexesReported by Pinecone
- Degraded1h 42m[Serverless][GCP][europe-west4] Indexing lag on some indexes; recent writes may not appear in readsReported by Pinecone
- Down1h 5m[Serverless][AWS][us-west-2] Unavailability for some read path operationsReported by Pinecone
- Down5h 23m[Serverless][AWS][us-east-1] Unavailability for some read path operationsReported by Pinecone
- Down16h 39m[Serverless][GCP][us-central1] 5xx errors on read operations for some indexesReported by Pinecone
- Down1d 5h[Serverless][AWS][us-east-1][eu-west-1] Unavailability for some read and write path operationsReported by Pinecone
- Degraded4d 15hRead units not included in API response for query, list, and fetch operations on serverless indexesReported by Pinecone