What should I do if Pinecone is down for me?

Check your connection limit and pool settings first, since exhausting connections looks exactly like the database being down. Retry with a longer timeout, because a serverless or scale-to-zero instance may simply be waking up. Confirm your credentials and IP allowlist have not changed, as an auth or firewall denial reads as a failed query. Query from another network or client to establish whether the cluster or your route to it is the problem.

Databases

Is Pinecone down right now?

No, it’s up.

Pinecone appears to be up and running normally.

checked 2026-09-18 18:16 UTC

responded in 124ms

HTTP 200

Over the last 7 days, Pinecone has answered our automated checks with 100.00% availability and a typical response time of ~82 ms. According to Pinecone's official status page, the most recent outage began 2026-08-25 15:50 UTC and lasted 21m (severity: down). It was reported as "[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests".

Pinecone is a managed vector database used for semantic search and retrieval-augmented generation. Because RAG pipelines query it on every request, an outage tends to appear as an AI product returning answers with no grounding or failing entirely, rather than as a database error a user ever sees.

Is Pinecone down for everyone or just you?

Our automated checks are reaching Pinecone normally right now, and it answered our last one in 124ms. That makes any trouble you are hitting more likely to be local to your connection, account or network than a full outage, which usually means you can fix it from your end.

Still not working for you?Try the fixes

Pinecone response time (last 24h)

Last 24h

peak 795 ms

Pinecone incident history (last 90 days)

JulAugSep

up
slow
down
no reading

All 33 recorded outages

4 of the incidents below were reported by Pinecone on days we were not yet monitoring, so the timeline above leaves those days hatched rather than colouring them in.

Date	What happened	Duration	Severity
2026-08-25 15:50 UTC	[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requestsReported by Pinecone	21m	Down
2026-08-13 22:38 UTC	Measured by our checks	15m	Degraded
2026-07-21 19:10 UTC	[SERVERLESS][Azure][eastus2] 5xx errors for some namespacesReported by Pinecone	29m	Down
2026-07-20 16:44 UTC	[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexesReported by Pinecone	1h 15m	Degraded
2026-07-12 23:21 UTC	[Serverless][AWS][us-east-1] Increase in freshness lag for some namespacesReported by Pinecone	4h 54m	Degraded
2026-07-09 09:50 UTC	[Serverless][Azure][eastus2] 5xx errors on some requests for some indexesReported by Pinecone	4h 47m	Down

Pinecone uptime

100.00%
7 days: 100.00%
30 days: 100.00%
90 days

Measured since 2026-08-12. Windows reaching further back are averaged over the 38 days we watched, not the full period. Counts our own checks. Days Pinecone reported an incident are coloured in the timeline above but do not change this figure.

What to do if Pinecone is down for just you

Check your connection limit and pool settings first, since exhausting connections looks exactly like the database being down.
Retry with a longer timeout, because a serverless or scale-to-zero instance may simply be waking up.
Confirm your credentials and IP allowlist have not changed, as an auth or firewall denial reads as a failed query.
Query from another network or client to establish whether the cluster or your route to it is the problem.

Frequently asked questions

Pinecone appears to be up and running normally. Last checked 2026-09-18 18:16 UTC.

Pinecone’s official status page

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