What should I do if Alexa is down for me?

Check whether the problem is limited to one region before assuming a global outage, since most cloud incidents are regional. Query a second DNS resolver (1.1.1.1 or 8.8.8.8) to rule out a resolution problem rather than a provider one. Test from a different network or a machine outside the affected region, which separates a routing issue from a service issue. Look at the provider's own per-service dashboard below, as one product can be degraded while everything else is healthy.

Cloud & CDN

Is Alexa down right now?

No, it’s up.

Alexa appears to be up and running normally.

checked 2026-11-05 15:05 UTC

responded in 207ms

HTTP 302

Over the last 7 days, Alexa has answered our automated checks with 100.00% availability and a typical response time of ~239 ms. The most recent outage began 2026-10-30 20:48 UTC and lasted 14m (severity: degraded).

Alexa is Amazon's voice assistant, and every request an Echo makes is answered in the cloud rather than on the device. When the service is unreachable, devices stop responding entirely rather than degrading.

Is Alexa down for everyone or just you?

Our automated checks are reaching Alexa normally right now, and it answered our last one in 207ms. That makes any trouble you are hitting more likely to be local to your connection, account or network than a full outage, which usually means you can fix it from your end.

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Alexa response time (last 24h)

Last 24h

peak 321 ms

Alexa incident history (last 90 days)

SepOctNov

up
slow
down
no reading

Date	What happened	Duration	Severity
2026-10-30 20:48 UTC	Measured by our checks	14m	Degraded
2026-10-19 12:33 UTC	Measured by our checks	15m	Degraded
2026-10-13 09:03 UTC	Measured by our checks	15m	Degraded

Alexa uptime

100.00%
7 days: 100.00%
30 days: 100.00%
90 days

Measured since 2026-08-21. Windows reaching further back are averaged over the 77 days we watched, not the full period. Counts our own checks. Days Alexa reported an incident are coloured in the timeline above but do not change this figure.

What to do if Alexa is down for just you

Check whether the problem is limited to one region before assuming a global outage, since most cloud incidents are regional.
Query a second DNS resolver (1.1.1.1 or 8.8.8.8) to rule out a resolution problem rather than a provider one.
Test from a different network or a machine outside the affected region, which separates a routing issue from a service issue.
Look at the provider's own per-service dashboard below, as one product can be degraded while everything else is healthy.

Frequently asked questions

Alexa appears to be up and running normally. Last checked 2026-11-05 15:05 UTC.

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