What should I do if Instacart is down for me?

Force-quit and reopen the app. These apps hold a long-lived session that goes stale and returns errors on every request until it is refreshed. Check whether the website works when the app does not. The two use different clients against the same backend and often fail apart. Turn location services off and on. A stale or refused location fix reads as no restaurants or drivers available rather than as an error. Retry the payment method rather than the order. A declined card mid-checkout looks identical to the service being unavailable.

Delivery

Is Instacart down right now?

No, it’s up.

Instacart appears to be up and running normally.

checked 2026-09-08 14:46 UTC

responded in 1270ms

HTTP 200

Over the last 7 days, Instacart has answered our automated checks with 100.00% availability and a typical response time of ~833 ms. The most recent outage began 2026-09-02 06:51 UTC and lasted 14m (severity: degraded).

Instacart connects customers, shoppers and retailers, and an incident can hit any of the three. Orders can be accepted and charged while the shopper-facing system is failing.

Is Instacart down for everyone or just you?

Our automated checks are reaching Instacart normally right now, and it answered our last one in 1270ms. That makes any trouble you are hitting more likely to be local to your connection, account or network than a full outage, which usually means you can fix it from your end.

Still not working for you?Try the fixes

Instacart response time (last 24h)

Last 24h

peak 2454 ms

Instacart incident history (last 90 days)

JulAugSep

up
slow
down
no reading

Date	What happened	Duration	Severity
2026-09-02 06:51 UTC	Measured by our checks	14m	Degraded

Instacart uptime

100.00%
7 days: 100.00%
30 days: 100.00%
90 days

Measured since 2026-08-21. Windows reaching further back are averaged over the 19 days we watched, not the full period. Counts our own checks. Days Instacart reported an incident are coloured in the timeline above but do not change this figure.

What to do if Instacart is down for just you

Force-quit and reopen the app. These apps hold a long-lived session that goes stale and returns errors on every request until it is refreshed.
Check whether the website works when the app does not. The two use different clients against the same backend and often fail apart.
Turn location services off and on. A stale or refused location fix reads as no restaurants or drivers available rather than as an error.
Retry the payment method rather than the order. A declined card mid-checkout looks identical to the service being unavailable.

Frequently asked questions

Instacart appears to be up and running normally. Last checked 2026-09-08 14:46 UTC.

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